Good to know
Frequently Asked Questions
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How do I book an appointment?
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Choose your style, pick an open date and time, and pay the $30.00 deposit to lock your slot — it takes a few minutes. You can also call or text 410-671-1788.
Book nowIs a deposit required, and is it refundable?
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Yes. A strict, non-refundable $30.00 deposit secures your slot and counts toward your total price. A no call / no show forfeits the deposit.
Deposit policyCan I cancel or reschedule?
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Yes — reply to your confirmation email or text 410-671-1788 at least 72 hours before your appointment. Later cancellations need a new deposit to book again.
Cancellation policyWhat payment methods do you accept?
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Online: Visa, Mastercard, American Express, Discover, Apple Pay and Link, processed securely by Stripe. Deposits can also be sent by Cash App ($peacejoybraids) or Zelle (410-671-1788) — text us to book that way.
How do I pay the rest of my balance?
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Pay online at any time using the email or phone number you booked with, or your booking code; send it by Cash App ($peacejoybraids) or Zelle (410-671-1788) with your booking code in the note, or pay at your appointment.
Pay your balanceHow should I prepare for my appointment?
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Arrive with your hair washed and blow-dried, with no oil or product applied. Your hair should be at least 4 inches long.
Hair preparationWhat if I'm running late?
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Please call or text 410-671-1788 as soon as you can so we can plan around it.
I have an allergy to braiding hair or products. What should I do?
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Tell us before your appointment — add it in the notes when you book, or text us — so we can use suitable hair and products.
What styles do you offer?
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Knotless braids, boho and curly styles, box braids, cornrows and stitch braids, twists and crochet, kids styles, men braids and braid take-out. Browse the full menu by category.
See all stylesIs braiding hair included in the price?
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Yes for most styles. Hair is not provided for kinky twists, passion twists and crochet, so please bring your own, and for Bora Bora and Mermaid braids please bring your boho (curly) hair. When you book you can upgrade to 100% human hair ($80 per bundle) or blended hair ($50 per bundle), or bring your own. A mix of 2+ colors adds $20.
Pricing & hairDo you braid children's hair?
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Yes — kids knotless braids (ages 6 to 12) and kids cornrows (ages 8 to 13). See the Kids category on the style menu.
Kids stylesWhere are you located?
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Inside PHENIX Salon Suites at 8700 Liberty Rd, Suite 101, Randallstown, MD 21133.
Open in Google MapsWhat are your opening hours?
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Monday to Sunday, 8:00 AM to 7:00 PM, by appointment. The last start time is 6:30 PM — longer styles that begin late may run past 7:00 PM.